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🧩 Importance of breaking down the giant digital transformation plan into smaller, 3-month goals 📚Advice to Chief Digital Officers- keep educating your board; use metrics like customer effort score (CES) to articulate the impact 👩🏻⚕️Is there a solid business case for reward-based health insurance here in the UAE? Instead of annual rewards, will monthly or even weekly rewards work better? 🔐 Building cloud capability and two-speed IT 🚀Creating a modular architect to create #embeddedinsurance products that can work even in the #metaverse 🧪How to get the chemistry right between incumbent insurers and #insurtech