In a digital-first world, the human touch still matters — especially in insurance.
In this episode, Fareed Lutfi, Secretary General of the Emirates Insurance Association and Gulf Insurance Federation, emphasizes the enduring importance of personal connection and empathy in an increasingly digital insurance landscape.
Technology may streamline processes, but trust is built human-to-human.
📽️ Watch the full episode to discover why blending digital efficiency with human understanding is key to the future of insurance.
#InsuranceLeadership #DigitalWithHumanTouch #FareedLutfi #podcast
