Trust isn’t built overnight — it’s built over decades.
In this episode, Ken Maw, Managing Director at Al Futtaim Willis Co. LLC, shares insights on the key factors that sustain trust and why it plays a critical role in long-term customer relationships.
In an industry where decisions have lasting impact, trust remains the foundation for loyalty, continuity, and growth.
📽️ Watch the full episode to understand how trust helps organizations retain customers across generations.
#FSBrew #Trust #CustomerRetention #KenMaw #AlFuttaimWillis #InsuranceLeadership
