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FS Brew Episode

14
Oct. 12, 2022

23: The TAM for micro-insurance is huge- Interview with Andy Ann

Here's our #FSBrewInternational interview with Andy Ann, CEO of YAS MicroInsurance based in #HongKong. Fascinating conversation and a must-watch for all #insurers aspiring to target or innovate to attract #genz and #millennials as their audiences. We spoke extensively on many aspects of a customer lifecycle and innovation including: 🔬Extensive customer research to understand the psyche of the # millennials and #genz that YAS MicroInsurance is targetting- Andy shared some insights that were fasc...
Guest: Andy Ann
Sept. 12, 2022

22: Digital Transformation in the Asia Pacific Region- Conversation with a New Leader

We spoke to Roopa Malhotra- Head of Customer & Digital, APAC, Zurich Insurance Group LinkedIn: https://www.linkedin.com/in/roopamalhotra APAC is a hugely diverse, exciting and complex landscape to manage with each country having its unique strengths and opportunities. We dug deeper into what it takes to drive digital transformation in the region, building on insurtechs innovation and incumbent's distribution strengths to build a solid insurance business, the importance of people focus a key sauc...
12
Aug. 9, 2022

21: Unit economics matter- Interview with Nicolo Robba, Co-founder of the Indonesian Insurtech LifePal

In our first episode of #FSBrewInternational , we spoke with Nicolo Robba from Lifepal . Lifepal is the no. 1 B2C #insurance #aggregator in #indonesia . Nicolo Robba is an e-commerce leader in the South East Asia region, and has held senior roles within Alibaba.com and Lazada previously before co-founding Lifepal . Listen in to Nicolo as we dig deep into what it takes to create a leading insurance brand in one of the most dynamic countries in the world and fastest-growing insurance market (expec...
11
July 19, 2022

20: Claims Transparency can increase Life Insurance adoption in the MENA: Wilson Varghese of Zurich Middle East

We caught up with Wilson Varghese, General Manager and Head of Operations, Zurich Middle East, part of Zurich Insurance Group. Wilson spoke in length about the Customer Benefits report recently released by Zurich Middle East and the relevance of this report in order to raise awareness about #lifeinsurance and #BeBetterPrepared. We also spoke about the incredible changes within the health insurance space, the various #trends like #wearables and #tech that are shaping the industry and how an inc...
10
June 30, 2022

19: Creating a Health and Wellness Insurtech from the ground-up: In conversation with the founders of Wellx.ai

Check out our interview with wellx.ai founders, Vaibhav Kashyap and Javed Akberali ! wellx.ai is the newest #healthinsurance brand in the UAE, rewarding its customers for leading a #healthylifestyle . We spoke in length about: 🧩 wellx.ai 's business model- its core components, the rewards system, and the business case behind it 🧑🏼‍🤝‍🧑🏿Customer acquisition process- how they acquired their first set of customers, what is working, and their renewed distribution strategy 🐾 Exciting partnerships they...
9
June 22, 2022

18: Building an Innovation Ecosystem for Insurance: Lars Gehrmann of QIC Digital Venture Partners

Lars Gehrmann is the Group Chief Digital Officer of Qatar Insurance Group and Head of QIC Digital Venture Partners, a new digital organization with an aim to build and invest in digital ventures, the InsurTech ecosystem, and international partnerships while transforming the way Qatar Insurance Group operates digitally. Lars and the team have injected renewed energy into the region's insurance ecosystem with MENA's 1st Insurtech Hackathon, where the top 6 finalists will pitch in the grand finale ...
8
May 25, 2022

17: Digital Transformation of a Health Insurance giant - conversation with Frederik Bisbjerg of DAMAN

🧩 Importance of breaking down the giant digital transformation plan into smaller, 3-month goals 📚Advice to Chief Digital Officers- keep educating your board; use metrics like customer effort score (CES) to articulate the impact 👩🏻‍⚕️Is there a solid business case for reward-based health insurance here in the UAE? Instead of annual rewards, will monthly or even weekly rewards work better? 🔐 Building cloud capability and two-speed IT 🚀Creating a modular architect to create #embeddedinsurance products that can work even in the #metaverse 🧪How to get the chemistry right between incumbent insurers and #insurtech
7
April 17, 2022

16: Power of Data in Micro-insurance and beyond- Tanja Magas, Democrance

16: Power of Data in Micro-insurance and beyond- Tanja Magas, Democrance
Guest: Tanja Magas
6
April 9, 2022

15: A Foreign insurer with a long history in the UAE- New India Assurance

Here's the much-awaited interview with LAVANYA MUNDAYUR, COO of The New India Assurance Co. Ltd., Dubai. We spoke in length about various nuances within the #UAE and #India's insurance landscape and much more: 🔭 The New India Assurance Co. Ltd.'s storied history and its purpose of setting up an overseas branch in many countries including here, in the UAE 🎯Commonalities and differences between the 2 markets and the impact of CEPA specifically for NIA 🇮🇳 India, despite its insurance maturity ...
March 14, 2022

14: FS Brew Hype- NFTs in the world of Insurance?

In this episode of HYPE, hosts, Renjit Philip and Vidya Veerapandian discuss #NFTs - what are they; their growing popularity within the region, specifically #dubai becoming a hub (no surprises there!) and the progress made so far within the global insurance sector to 'insure' NFTs. It is an evolving and exciting subject and we at FS Brew think it is one to watch out for! Let us know if you think #NFTs are hype or not! And more importantly, should #insurers in the region quickly cater to this ass...
March 9, 2022

13: A "Pet" subject for Insurtechs- a lesson in launching a new insurance product

Here's our conversation with the young, ambitious, and promising duo- Matthieu Etourneau and Talal M. A. from Royal Technologies Limited ! They firmly believe to have cracked a profitable distribution strategy for #petinsurance and created a product that will be loved by the people of UAE and soon, the wider GCC. The 'wifi gods' were not with us during the interview, but the chirpy birds in the background and fantastic insights kept us going through this conversation. Listen in to the full inter...
3
Feb. 19, 2022

12: Go back to the fundamentals of Insurance: Interview with Hatim Maskawala

Here's the much-awaited podcast with our guest, Hatim Maskawala, Managing Director, Badri Management Consultancy. Hatim spoke with us candidly on many pressing topics that need #insurance industry's attention: 🚖 Motor portfolio running at 'below burn' rates- the knock-on effect of discounting heavily beyond the COVID lockdown period 👨‍👩‍👧‍👦 Consolidation and M&A opportunities in the region 🎯 Demystifying IFRS17 and going beyond the 'jargon' intimidation 🔭 Focussing on commercial lines a...
2
Feb. 5, 2022

11: Much more than an aggregator: Interview with PolicyBazaar's Neeraj Gupta

Excited to share FS Brew's special interview with Neeraj Gupta, CEO of Policybazaar UAE.ae! Neeraj gave us many insights about PolicyBazaar and its DNA, which continues to shape the way they work. We spoke in-depth about: 🌍 why PolicyBazaar chose UAE as their first overseas market to enter 👨‍👩‍👧‍👦 how they don't consider themselves as an aggregator but a customer experience provider🎯 PolicyBazaar's marketing mantra (great piece of info on how acquisition costs work for insurance!) 🔭 T...
1
Jan. 9, 2022

10: FS Brew Hype - Tiktok for insurance

A New Year and a new format- we are happy to bring you short pod bites with items of note, and leave it to you to decide if they are "Hype or not?". In this first episode of the year we cover: Tiktok for insurance.--- Send in a voice message: https://anchor.fm/fsbrew/message
9
Dec. 23, 2021

09: Customer experience + Insurance aggregator = Disruption

We spoke to Rachel Al Mughairi (RB Al Mughairi DipCII on LinkedIn ), Chief Engagement Officer from InsuranceMarket.ae We had an interesting conversation about all things customer and employee engagement, innovation in the UAE insurance market, and key metrics used by the aggregator. We even tackled the much-discussed topic of pricing in the motor insurance portfolio driven by the 'discount' culture. Questions and Topics: Day in the life of a Chief Engagement Officer. Building an insurance brand ...
8
Nov. 12, 2021

08: Data is much more than the “new oil” for insurance. Conversation with Head of Data- RSA Insurance

Here's the much-awaited episode with Varghese Skariah from RSA Middle East ! We spoke in-depth about data in the context of the Middle Eastern insurance market: 🚀 the data maturity in the region and ways to improve ▶️ 3 main pillars Varghese Skariah focuses on at RSA Middle East 🌳 importance of building a sustainable insurance model versus the short-term model of playing the 'price game' 🚖 underwriting model of the future with the autonomous vehicles- the knowns & the unknowns And much more! #in...
7
Oct. 31, 2021

07: Pay how you drive is coming to the UAE while KSA regulator drafts rules for insurtechs

We are excited to present FS Brew's next 'news with analysis' episode! ☕ In this episode, we have deep-dived into: - KSA's Saudi Central Bank – SAMA's draft rules on #insurtech set-up - RAK Insurance's telematics survey for consumers to understand their preferences and behaviours 🚗 - Hala هلا's Home Insurance campaign review....use of both online and offline channels 🏠 - AXA Gulf's preliminary look as a GIG brand Gulf Insurance Group K.S.C.P - On-going motor insurance campaigns' reviews, inclu...
6
Oct. 1, 2021

06: Digitally Transforming an Insurance company: Sidd Iyer- Head of Digital, Axa Middle East

Wecome to FS Brew! We are delighted to welcome Siddhaarth Iyer (Head of Digital for Axa Middle East, to the FS Brew Podcast! Sidd is a start-up guy turned corporate with a wide experience in creating amazing Digital journeys for customers across industries like Insurance, Agriculture, Healthcare, Government & Procurement tech. Sidd has been a Digital-tech guy throughout his career with a keen focus on customer/user experience and business innovation. Sidd holds multiple approved US innovatio...
5
July 14, 2021

05: Fireside chat- Past, Present and Future of Insurance with Dr. Sanjeev Jha and Adrit Raha

Hello and Welcome to FS Brew's first fireside chat with industry leaders. I am Renjit Philip , I advise Startups on their digital business models, go to market strategies, funding and financials. I work with a Insurtech called Symbo, where we help insurers, brokers and agents in going digital. For today's episode, we have with us two stalwarts from the Industry- Dr. Sanjeev Jha and Adrit Raha. Dr. SANJEEV JHA is the Founder & Principal of Strumng , a niche consultancy services focused on develop...
4
June 22, 2021

04: Beema Insurance on a growth path and Hala is #upto something!

Hot serving of FS Brew is out! ☕ Welcome to the fourth episode of FS Brew ! In this episode, the hosts, Vidya Veerapandian and Renjit Philip have packed in a whole bunch of local news pieces that are trending: - Beema Insurance impresses us with its breakthrough growth trajectory - Oman Insurance Company launch an app for its customers - hala Insurance is #upto something- find out more! - AXA Gulf launch 20% flat discount motor insurance campaign & InsuranceMarket.ae™ By AFIA Insurance Brokerage...
3
May 24, 2021

03: The Rise of the SPACs and Wedding Insurance

The next brew is in the house! ☕Welcome to the third episode of FS Brew! In this episode, the hosts, Vidya Veerapandian and Renjit Philip have scouted a couple of homegrown start-ups to highlight and packed a bunch of trending global news: - Protect4less, an #InsurTech that provides mobile and gadget insurance, secures funding 📱- Hippo Insurance, a start-up that sells home insurance in USA, takes the #spacs route (What is that? The hosts dwell into it) 🏠 - AXA Green Crescent launches Emp...
2
April 29, 2021

02: Pet Insurance and Ramadan Digital Marketing by Insurers

Welcome to the second episode of FS Brew! In this episode, the hosts, Vidya Veerapandian and Renjit Philip, have packed a whole lot of news that is trending in the UAE and globally: - The hottest Ramadan Motor Campaigns in the UAE 🔥- A new entrant in the Pet Insurance market 🦮- AXA Gulf’s Travel Campaign and AXA and Rise's Campaign - Amazon’s foray into insurance (after Google) - BLINK by Chubb- an engaging young brand from a sizeable P&C insurer Watch this episode to know more. Plea...
1
April 12, 2021

01: Pilot- Google enters Cyber Insurance and shadow websites

12th April, 2021: Welcome to the first episode of FS Brew, where we talk about interesting events, news and products from the world of insurance and financial services. Each of us have picked few latest market news and developments which we felt was interesting. Podcast hosts: Renjit Philip (www.renjitphilip.com) : Startup Advisor & Head- Business Development for an Insurtech called Symbo Insurance. Vidya Veerapandian: CEO/Founder of AndFwd.com I hope you will enjoy listening to our take on thes...
April 11, 2021

FS Brew (Trailer)

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